Senior Living Communities

Activating Payers

After Payers are created you must active the payer in each community before entering rates. For Multi - communities you can activate Payers at the Management Console or  the Community level.

  1. Do one of the following: 

    • Single community: Billing > Setup > Payers

    • Multi-community: Management Console > Standards > Financial Management > Payers

  2. Click the communities link and Activate.

Multi-Communities Activation

Payers can be activated at the Management Console or at the Community level.

  • Activating Payers at the Management Console

    • Select the communities link next to the Payer.

    • Select the communities to activate the Payer.

    • Type an Effective Date.

  • Activating Payers at the Community Level

    • Billing > Setup > Payers

    • Click Activate.

    • Select the Payers to activate.

    • Type an Effective Date.

Single Community Activation

  • Single communities do not have an Activation button. When a payer is added it is active if Payer Rules and Rate Schedules have been completed for the payer.

  • At the Management Console the communities link appears next to Payers that are scoped Corporately or by Line of Business/State.

  • At the community level Payers in red require Payer Rules and Rate Schedules be completed to activate the payer.

  • The Effective Date for activating a Payer is most often the go live date for the community. If you have a new contract with a Payer, enter the actual effective date of the contract.

  • At the community level, verify all payers for the community are listed and activated.