Senior Living Communities

Managing Pharmacy Initiated Orders

In a Pharmacy Initiated model, communities fax pharmacy category orders to the pharmacy where orders are entered into the pharmacy computerized system that transmits the order to PointClickCare in a Pending Confirmation status. Updates and changes to existing orders are completed in the same way, including discontinuing orders. 

Warning

Communities must check Pending Confirmation queues often to avoid delays in care and documentation. To make an order active and available for documentation in eMAR, orders received from pharmacy must be confirmed by the community. 

For all Pharmacy category Orders - New, updates and discontinues

  1. Fax pharmacy category order to pharmacy.

    Note

    Orders sent to pharmacy can be sent by prescription, physician order form, digipen, or other paper forms determined by your pharmacy or community. 

    Note

    Orders sent to pharmacy can be sent by prescription, physician order form or other paper forms determined by your pharmacy or community.

  2. To confirm orders received from pharmacy, do one of the following: 

    • Care Services > Orders portal > Pending Orders > click Confirm.

    • Clinical > Residents >  Orders > click Confirm.

    Note

    Orders that contain multiple schedules. For example, routine and PRN orders are electronically entered and appear separately on the resident chart and eMAR.

  3. Review order details. Click Save & Confirm.

    Note

    If order details are incorrect and you cannot edit, click Strike Out and notify pharmacy.