Skilled Nursing Facilities

Waiting to be Received Overview

After orders are dispensed, the order supply record message from integrated pharmacy is sent to PointClickCare, and appears in the Waiting to Be Received tab. After they are delivered by the Pharmacy to the Facility, you can reconcile by electronically (scanning), or using alternate receiving processes, to link the orders with the supply records.

  • The look-back period for this tab shows only medications waiting to be received in the last 72 hours because usually you do not have orders waiting to be received for longer than this. To view medications waiting to be received for longer than 72 hours:

    1. Click + Display Filters on the gray bar.

    2. Change the Date Dispensed to On and remove the date in the field.

    3. Refresh.

  • If there are supplies waiting to be received for a resident, you see a red link indicating the number of supplies waiting to be received in the upper right corner of the orders tab in that resident's chart. Click the link to return to the Waiting to be Received tab of the orders portal with the listing automatically filtered to show only that resident's supplies waiting to be received.