Skilled Nursing Facilities

Assigning Passwords in POC

Each POC user must be assigned a password to access the system. Depending on configuration, the user is given a default password, and is then prompted to change the password after first logging into the system. In the Security User setup, there are 2 password fields: Password, and Alternate Password/PIN.

The field labeled Password is the usual PointClickCare password, and can be used to access both PointClickCare and POC. The Alternate Password/PIN field can be used to set up POC kiosk users with a simpler PIN for use on the kiosk. If both the PointClickCare Password and the Alternate Password/PIN are given to a user, only the PIN can be used to access POC at the kiosk, and only the PointClickCare Password can be used to access the desk top version of the application.

Nurses and Supervisors should be given only a PointClickCare password. These staff can access POC from either the desk top or the kiosk using the PointClickCare Password.

To make password entry simpler for the direct care staff, assign only the Alternate Password/PIN.

There are 3 different methods to add or change a password within setup:

Method 1

  1. Admin > Setup > Security Users > click New. Create a new user.

  2. Use Password fields for PointClickCare Password, or Alternate Password/PIN fields for POC password.

  3. Select Must Change Password on First Login, if applicable.

Method 2

  1. Admin > Setup > Security Users > click edit for user.

  2. Click Change Password.

  3. Type the new password in the New Password and Confirm Password fields.

  4. Select Must Change Password on First Login, if applicable.

Method 3

  1. Admin > Setup > Security Users > click pwd for user.

  2. Type the new password in the New Password and Confirm Password fields.

  3. Select Must Change Password on First Login, if applicable.

  • It is not necessary or advisable for POC users to have both a PointClickCare and an Alternate Password/PIN.