Skilled Nursing Facilities

Benefits of New Rate Configuration
Why

  • Providing Business Office Managers more flexibility and automation in how charges are created.

  • Corporate office has better control over rates as they can be managed at the Management console level.

  • Enabling Senior Living Business Office Managers to set and control Market Rates in their facilities as well as easily and efficiently update individual resident rates.

Key Enhancements of New Rates & Billing Functionality
Billing Module

  • New Configuration options allow the setup of new rate structures

    • Room Charge Generation - Resident rates are matched with the corresponding Room Type and auto populated in the Census/Admission entry.

    • Rate Templates - You can setup templates and apply to the rate schedules in all facilities .This can be done at both the Management console and at the facility level.

    • Payer Rules - You can setup templates and apply Payer rules to all facilities at the Management Console level. Payer rules provide the opportunity to split invoices between multiple Payers.

    • Payer Trees -  You can split an invoice between multiple payers and issue invoices to both payers.  For example, Veterans Affairs may cover a portion of a resident invoice, you can split the charges between 2 payers (or more) to bill both parties on separate invoices.

    • Payer Rules and Rate Schedules - Rate Schedules are created using Rate templates, Market Rates or Actual Rates.  Updated rates are quickly copied to all Payers and applied to Resident accounts.

    • Market Rates - Market Rate Templates allow you to set room rates for each Payer by Living Unit rather than Care Level.  Using Market Rate Templates in Payer Rules and Rate Schedules, you can customize rates per living unit/unit type before they are applied to all residents across a community.  This enhancement is particularly useful in Senior Living environments.

    • Actual Rates - Provides opportunity to edit and apply rate increases in bulk for residents who are already on a customized room rate. Options include selecting private payer types, increase monthly and/or daily rates by percentage or dollar amount, and rounding options.  Mass updates for recurring charges and service package management rates will also be available with this feature.

    • Charge Adjustment codes and Recurring charges - Charge Adjustment codes are coming with 3.7.12. With Rate Enhancements enabled, the recurring charge process is part of the Generate Transactions process. 

Future Reports

  • Rent Roll/Vacancy Report  This report shows who is living in each living unit on a given date. You can generate a report based on an effective date, room type, and status. The report columns include the room number, room type, occupant, size, market and actual rates, rate type, deposit amount, deposit received, lease/rent start and end date, move-in date, status, vacant days, and occupied days.

  • The Detailed Census report provides Weekly, Monthly and Yearly census detail. This report assists facilities in many ways including budgeting and the annual reconciliation to the Minister of Health. 

Other Enhancements

  • For our Retirement, Senior Living Facilities - Service Pack Management- A La Carte Billing - After some setup, those facilities with Point Of Care enabled can create charges automatically. After Tasks and Interventions are mapped to Charge codes, automated imports update ancillary batches and these charges can be detailed or summarized on residents' statements.

  • Tax Letters  provide a flexible tax summary letter provides time savings, and exact reporting of taxable amounts for residents generated in letter form.

  • Collections. With Rate Enhancements enabled and our Cash module updated, our Collections module is available.